{
  "metric_id": "time_to_first_response_jira",
  "name": "Time to First Response (JIRA)",
  "dimension": "responsiveness",
  "tier": "established",
  "direction_of_good": "lower",
  "definition_version": "1.0",
  "run_id": "2026-10-21T115552Z-556e336",
  "pipeline_code_sha": "556e33686c76ef417693b69c7a16442d9651de19",
  "rows": [
    {
      "window_start": "2018-04-01",
      "window_end": "2018-04-30",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2018-05-01",
      "window_end": "2018-05-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2018-06-01",
      "window_end": "2018-06-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2018-07-01",
      "window_end": "2018-07-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2018-08-01",
      "window_end": "2018-08-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2018-09-01",
      "window_end": "2018-09-30",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2018-10-01",
      "window_end": "2018-10-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2018-11-01",
      "window_end": "2018-11-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2018-12-01",
      "window_end": "2018-12-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-01-01",
      "window_end": "2019-01-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-02-01",
      "window_end": "2019-02-28",
      "value": null,
      "n": 3,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-03-01",
      "window_end": "2019-03-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-04-01",
      "window_end": "2019-04-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-05-01",
      "window_end": "2019-05-31",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-06-01",
      "window_end": "2019-06-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-07-01",
      "window_end": "2019-07-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-08-01",
      "window_end": "2019-08-31",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-09-01",
      "window_end": "2019-09-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-10-01",
      "window_end": "2019-10-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-11-01",
      "window_end": "2019-11-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2019-12-01",
      "window_end": "2019-12-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-01-01",
      "window_end": "2020-01-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-02-01",
      "window_end": "2020-02-29",
      "value": null,
      "n": 2,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-03-01",
      "window_end": "2020-03-31",
      "value": null,
      "n": 3,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-04-01",
      "window_end": "2020-04-30",
      "value": 6.18012835069387,
      "n": 6,
      "flag": "ok"
    },
    {
      "window_start": "2020-05-01",
      "window_end": "2020-05-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-06-01",
      "window_end": "2020-06-30",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-07-01",
      "window_end": "2020-07-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-08-01",
      "window_end": "2020-08-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-09-01",
      "window_end": "2020-09-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-10-01",
      "window_end": "2020-10-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-11-01",
      "window_end": "2020-11-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2020-12-01",
      "window_end": "2020-12-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-01-01",
      "window_end": "2021-01-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-02-01",
      "window_end": "2021-02-28",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-03-01",
      "window_end": "2021-03-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-04-01",
      "window_end": "2021-04-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-05-01",
      "window_end": "2021-05-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-06-01",
      "window_end": "2021-06-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-07-01",
      "window_end": "2021-07-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-08-01",
      "window_end": "2021-08-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-09-01",
      "window_end": "2021-09-30",
      "value": null,
      "n": 3,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-10-01",
      "window_end": "2021-10-31",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-11-01",
      "window_end": "2021-11-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2021-12-01",
      "window_end": "2021-12-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-01-01",
      "window_end": "2022-01-31",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-02-01",
      "window_end": "2022-02-28",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-03-01",
      "window_end": "2022-03-31",
      "value": null,
      "n": 2,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-04-01",
      "window_end": "2022-04-30",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-05-01",
      "window_end": "2022-05-31",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-06-01",
      "window_end": "2022-06-30",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-07-01",
      "window_end": "2022-07-31",
      "value": null,
      "n": 2,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-08-01",
      "window_end": "2022-08-31",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-09-01",
      "window_end": "2022-09-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-10-01",
      "window_end": "2022-10-31",
      "value": null,
      "n": 4,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-11-01",
      "window_end": "2022-11-30",
      "value": null,
      "n": 2,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2022-12-01",
      "window_end": "2022-12-31",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2023-01-01",
      "window_end": "2023-01-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2023-02-01",
      "window_end": "2023-02-28",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2023-03-01",
      "window_end": "2023-03-31",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2023-04-01",
      "window_end": "2023-04-30",
      "value": null,
      "n": 0,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2023-05-01",
      "window_end": "2023-05-31",
      "value": null,
      "n": 3,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2023-06-01",
      "window_end": "2023-06-30",
      "value": 2.7632574768529996,
      "n": 11,
      "flag": "ok"
    },
    {
      "window_start": "2023-07-01",
      "window_end": "2023-07-31",
      "value": null,
      "n": 4,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2023-08-01",
      "window_end": "2023-08-31",
      "value": null,
      "n": 4,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2023-09-01",
      "window_end": "2023-09-30",
      "value": null,
      "n": 4,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2023-10-01",
      "window_end": "2023-10-31",
      "value": 5.003284884259381,
      "n": 6,
      "flag": "ok"
    },
    {
      "window_start": "2023-11-01",
      "window_end": "2023-11-30",
      "value": 24.543427418980887,
      "n": 5,
      "flag": "ok"
    },
    {
      "window_start": "2023-12-01",
      "window_end": "2023-12-31",
      "value": 1.5067676504618592,
      "n": 5,
      "flag": "ok"
    },
    {
      "window_start": "2024-01-01",
      "window_end": "2024-01-31",
      "value": 1.5849540393523598,
      "n": 8,
      "flag": "ok"
    },
    {
      "window_start": "2024-02-01",
      "window_end": "2024-02-29",
      "value": 5.6528323437494254,
      "n": 10,
      "flag": "ok"
    },
    {
      "window_start": "2024-03-01",
      "window_end": "2024-03-31",
      "value": null,
      "n": 4,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2024-04-01",
      "window_end": "2024-04-30",
      "value": 1.8565059143525582,
      "n": 11,
      "flag": "ok"
    },
    {
      "window_start": "2024-05-01",
      "window_end": "2024-05-31",
      "value": 0.45655340277762324,
      "n": 6,
      "flag": "ok"
    },
    {
      "window_start": "2024-06-01",
      "window_end": "2024-06-30",
      "value": null,
      "n": 4,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2024-07-01",
      "window_end": "2024-07-31",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2024-08-01",
      "window_end": "2024-08-31",
      "value": 7.7379134027770275,
      "n": 5,
      "flag": "ok"
    },
    {
      "window_start": "2024-09-01",
      "window_end": "2024-09-30",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2024-10-01",
      "window_end": "2024-10-31",
      "value": 0.9714070833336423,
      "n": 9,
      "flag": "ok"
    },
    {
      "window_start": "2024-11-01",
      "window_end": "2024-11-30",
      "value": 9.988271840278196,
      "n": 9,
      "flag": "ok"
    },
    {
      "window_start": "2024-12-01",
      "window_end": "2024-12-31",
      "value": 7.9826636226861565,
      "n": 13,
      "flag": "ok"
    },
    {
      "window_start": "2025-01-01",
      "window_end": "2025-01-31",
      "value": 0.6556387615741955,
      "n": 10,
      "flag": "ok"
    },
    {
      "window_start": "2025-02-01",
      "window_end": "2025-02-28",
      "value": 2.922174768519622,
      "n": 23,
      "flag": "ok"
    },
    {
      "window_start": "2025-03-01",
      "window_end": "2025-03-31",
      "value": 90.38038084490708,
      "n": 11,
      "flag": "ok"
    },
    {
      "window_start": "2025-04-01",
      "window_end": "2025-04-30",
      "value": null,
      "n": 4,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2025-05-01",
      "window_end": "2025-05-31",
      "value": 0.055001261573698786,
      "n": 7,
      "flag": "ok"
    },
    {
      "window_start": "2025-06-01",
      "window_end": "2025-06-30",
      "value": 0.522744884259171,
      "n": 14,
      "flag": "ok"
    },
    {
      "window_start": "2025-07-01",
      "window_end": "2025-07-31",
      "value": 27.69264993055551,
      "n": 12,
      "flag": "ok"
    },
    {
      "window_start": "2025-08-01",
      "window_end": "2025-08-31",
      "value": 3.8840104166666665,
      "n": 11,
      "flag": "ok"
    },
    {
      "window_start": "2025-09-01",
      "window_end": "2025-09-30",
      "value": 12.682136678240365,
      "n": 6,
      "flag": "ok"
    },
    {
      "window_start": "2025-10-01",
      "window_end": "2025-10-31",
      "value": 0.9992404224544211,
      "n": 8,
      "flag": "ok"
    },
    {
      "window_start": "2025-11-01",
      "window_end": "2025-11-30",
      "value": 22.19595780671195,
      "n": 10,
      "flag": "ok"
    },
    {
      "window_start": "2025-12-01",
      "window_end": "2025-12-31",
      "value": 0.038049039352271295,
      "n": 5,
      "flag": "ok"
    },
    {
      "window_start": "2026-01-01",
      "window_end": "2026-01-31",
      "value": null,
      "n": 3,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2026-02-01",
      "window_end": "2026-02-28",
      "value": 2.9385716261576724,
      "n": 10,
      "flag": "ok"
    },
    {
      "window_start": "2026-03-01",
      "window_end": "2026-03-31",
      "value": 18.856496122686398,
      "n": 5,
      "flag": "ok"
    },
    {
      "window_start": "2026-04-01",
      "window_end": "2026-04-30",
      "value": 30.442630885417266,
      "n": 6,
      "flag": "ok"
    },
    {
      "window_start": "2026-05-01",
      "window_end": "2026-05-31",
      "value": 11.964733171296064,
      "n": 12,
      "flag": "ok"
    },
    {
      "window_start": "2026-06-01",
      "window_end": "2026-06-30",
      "value": 0.13213435185176356,
      "n": 6,
      "flag": "ok"
    },
    {
      "window_start": "2026-07-01",
      "window_end": "2026-07-31",
      "value": null,
      "n": 3,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2026-08-01",
      "window_end": "2026-08-31",
      "value": null,
      "n": 2,
      "flag": "insufficient_data"
    },
    {
      "window_start": "2026-09-01",
      "window_end": "2026-09-30",
      "value": null,
      "n": 1,
      "flag": "insufficient_data"
    }
  ]
}
